COVID and the Traditional Restaurant Business Model With the onset of COVID, restaurants are struggling to stay afloat. In a recent article in the New York Post, almost half of the restaurants in New York City may end up closing their doors for good. With a meager 25 percent of indoor seating capacity allowed these…
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Complicated Convenience As the restaurant industry is rapidly evolving with the new use of third-party delivery services, there are still some hiccups. Lack of communication, process, and transparency lead to such issues, such as inaccurate orders, misunderstood/misinterpreted dishes, and late delivery times. Another large issue caused directly by third-party services is absorbent rates, sometimes taking…
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