Media Spotlight – Menu Innovator® –
Media Spotlight – A monthly review with the freshest culinary insight! All of our spotlights are inspired by Menu Innovator®. For more information on Menu Innovator®, email tlagana@culinarysystems.com.
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Kiosk Technology
From online ordering to automated robot chefs, technology is revolutionizing the restaurant industry. While not all the advancements are feasible for every operation, one piece of technology has proved its efficacy in the fast-casual segment; the touchscreen kiosk. No matter the size, these kiosk systems have demonstrated their ability to promote higher sales and enable greater hospitality by helping the front of house staff focus more on the customer experience. In addition, this tech can be used to lower labor costs and help collect data to increase an operation’s understanding of their guest individual preferences and needs.
When it comes to big screens, such as the ones seen at the Square Roots Kitchen in Chicago, large fonts and exciting images tend to work well. They lead to a bigger ticket as promotions and add-ons flash in front of the customer. Smaller operations may not be able to implement large touch screen-kiosks, but on a smaller scale, table-top tablets have been just as successful. In 2017 Ziosk tablets generated $8.9 billion in restaurant transactions, an increase from $5.6 billion the previous year. Big chain restaurants like Chili’s have seen a large return from using these kiosks and have implemented them on nearly every restaurant table top since late 2013.
The goal of the kiosk is to increase speed, convenience and personalization without sacrificing quality. In conjunction with other tech advancements, kiosk is a sure-fire way to ensure sought-after repeat-visits and an increase in the bottom line.
Eat Well.
The post Kiosk Systems Rise to the Future appeared first on Menu Innovator.
Tony Lagana
Chef Tony is a 42-year veteran of the food industry and is often known by his peers as “The New Product Guru.” Throughout his illustrious culinary career, he’s earned several notable titles and positions including Acquisition International’s “Most Influential Product Development Expert, U.S.” in 2019.
In 1997, Tony also founded Culinary Systems Inc., a group of culinary consultants that assist with culinary training, restaurant start-ups, concept development, and more. Since then, Tony and his team have generated over two billion dollars in sales for their clients in restaurants, retail, and manufacturing.
The strategic, technical, and culinary skills of Tony and his team can be seen on the menus of national chains, in the portfolio of national food manufacturers, and on the grocery shelves of products produced by major retail companies.